Eastside Family Counseling is committed to transparency in our therapeutic process. Check out some of the frequently asked questions in the list below.
If your question isn’t answered here, Contact Us or give us a call at 425-406-8627.
Clients or their responsible legal guardian are responsible for payment of all fees associated with services we provide you. Payment is to be made at the time of the session in the form of cash, check, or credit card.
If you wish to seek reimbursement for our services from your health insurance company, we will complete a receipt that you may submit to your insurance carrier. Insurance companies vary greatly in their coverage of “outpatient mental health services”, so you may wish to call your carrier to make certain that services provided by an “out of network provider” and/or registered counselor are covered. If your carrier requires a diagnostic code, your counselor will discuss your diagnosis with you before they submit this information.
To determine if you have mental health coverage through your insurance carrier, the first thing you should do is call them. Check your coverage carefully and make sure you understand their answers. Some helpful questions you can ask them:
- What are my mental health benefits?
- What is the coverage amount per therapy session?
- How many therapy sessions does my plan cover?
- How much does my insurance pay for an out-of-network provider?
- Is approval required from my primary care physician?
From our perspective, these words are interchangeable. Other therapists may disagree.
Participating in counseling can help in a number of ways. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from counseling depend on how well you use the process and put into practice what you learn. Some of the benefits available from counseling include:
- Attaining a better understanding of yourself, your goals and values
- Developing skills for improving your relationships
- Finding resolution to the issues or concerns that led you to seek counseling
- Learning new ways to cope with stress and anxiety
- Managing anger, grief, depression, and other emotional pressures
- Improving communications and listening skills
- Changing old behavior patterns and developing new ones
- Discovering new ways to solve problems in your family or marriage
- Improving your self-esteem and boosting self-confidence
Everyone goes through challenging situations in life. There’s nothing wrong with seeking out extra support when you need it. In fact, counseling is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you’re at in life and making a commitment to change the situation by seeking counseling. Counseling provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns, and overcome whatever challenges you face.
People have many different motivations for coming to counseling. Some may be going through a major life transition (unemployment, divorce, new job, etc.), or are not handling stressful circumstances well. Some people need assistance managing a range of other issues such as low self-esteem, depression, anxiety, addictions, relationship problems, spiritual conflicts and creative blocks. Counseling can help provide some much needed encouragement and help with skills to get them through these periods. Others may be at a point where they are ready to learn more about themselves or want to be more effective with their goals in life. In short, people seeking counseling are ready to meet the challenges in their lives and ready to make changes in their lives.
Because each person has different issues and goals for counseling, counseling will be different depending on the individual. In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous counseling session. Depending on your specific needs, counseling can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development. Either way, it is most common to schedule regular sessions with your therapist (usually weekly).
It is important to understand that you will get more results from counseling if you actively participate in the process. The ultimate purpose of counseling is to help you bring what you learn in session back into your life. Therefore, beyond the work you do in counseling sessions, your therapist may suggest some things you can do outside of counseling to support your process – such as reading a pertinent book, journaling on specific topics, noting particular behaviors or taking action on your goals. People seeking counseling are ready to make positive changes in their lives, are open to new perspectives and take responsibility for their lives.
It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, counseling addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your medical doctor you can determine what’s best for you, and in some cases a combination of medication and counseling is the right course of action.
Absolutely! Confidentiality is one of the most important components between a client and psychotherapist. Successful counseling requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist’s office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”.
Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Naturopath, Attorney), but by law your therapist cannot release this information without obtaining your written permission.
However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:
1. Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
2. If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.
In these situations, the therapist can and will share information without your written consent to ensure your imminent safety or the imminent safety of others.
Due to the importance of your confidentiality and the importance of minimizing dual relationships, I do not accept friend or contact requests from current or former clients on any social networking site (Facebook, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when we meet and we can talk more about it.
You are welcome to like Eastside Family Counseling’s Facebook Page or our LinkedIn company page. This is the best way to stay connected through social media.